The 24connect podcast brings you inspiration with customer-obsessed leaders who are transforming and innovating customer contact. Hosts Rutger Teunissen, the CEO of 24sessions and Head of Customer Success Pieter Boon talk with digital leaders from some of the world's biggest banks and insurance providers.
Apr 14, 2021 • 39 minutes
In this episode Rutger chats with speaker, author and self-proclaimed troublemaker at 11:FS Chris Skinner. Together they touch on the current state of digital transformation, AI and the role of human advisors in todays banks.
Mar 5, 2021 • 36 minutes
This episode Video Banking expert Ferdinand chats with 24sessions' Head of Customer Success Pieter on his model to grow video calling as a customer contact channel.
Dec 11, 2020 • 45 minutes
This episode 24sessions' CEO Rutger chats with international keynote speaker Steven van Belleghem.
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